Terms & Conditions

Welcome to the BORG AL ARAB IMPORT & EXPORT COMPANY website. By using this website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use the website.

1. 01

   About the Website

   This website aims to provide information about BORG AL ARAB IMPORT & EXPORT COMPANY, its services, products and areas of operation, including:

   • Aerospace & Aviation
   • Defense & Security
   • Aircraft Parts Supply
   • Engine Repair Management
   • Avionics Repair Management
   • Ground Support Equipment
   • Electro-Mechanical Industries
   • Industrial Equipment
   • Industrial Raw Materials
   • Import & Export Services

   The information published on the website is provided for informational and commercial communication purposes, and may be subject to update or change without prior notice.

2. 02

   Use of the Website

   The website may only be used for lawful and legitimate purposes. The user agrees not to:

   • Use the website for any unlawful purpose.
   • Attempt unauthorized access to the website or its systems.
   • Disrupt or damage any part of the website.
   • Copy or republish website content without permission.
   • Use the website in a way that may affect its security or performance.
   • Provide incorrect or misleading information through contact forms.
3. 03

   Information and Products

   The company makes reasonable efforts to ensure the accuracy of the information published on the website; however, some specifications, prices, availability and product data may change. Therefore, no product or service displayed on the website is considered a binding offer for sale unless formally confirmed by the company. The following must be confirmed directly with the company before completing any commercial transaction:

   • Availability
   • Specifications
   • Prices
   • Quantities
   • Supply terms
   • Delivery time
   • Payment terms
4. 04

   Requests for Quotations

   A user may submit a request for a quote through the website. Submitting a Request a Quote form does not constitute a purchase or create a binding contract. The company reviews the request and contacts the customer to determine:

   • The requested product or service
   • Quantity
   • Technical specifications
   • Country of supply or delivery
   • Price
   • Payment terms
   • Delivery time
   • Any additional requirements or documents

   No transaction becomes binding until formally confirmed by the company.

5. 05

   Aviation-related Products and Services

   Due to the nature of certain products and services offered, some aircraft parts, components, equipment and services may be subject to special technical, regulatory or export requirements. The company may request additional documents or information to verify:

   • Intended use
   • Beneficiary / end user
   • Technical specifications
   • Import or export requirements
   • Applicable regulatory requirements

   The company may refuse or suspend any request that does not meet the applicable legal or regulatory requirements.

6. 06

   Repair and Maintenance Management Services

   With respect to engine repair management services, aviation systems or Avionics components, the company acts as a manager and coordinator of repair and supply operations in accordance with the scope of service agreed with the client. Repair and maintenance operations are subject to the technical specifications and conditions of the approved service centers or suppliers, as applicable.

7. 07

   Intellectual Property

   All website content, including:

   • Texts
   • Logos
   • Trademarks
   • Images
   • Graphics
   • Design
   • Icons
   • Website files
   • Visual content

   is owned by the company or used under appropriate license, unless stated otherwise. No part of the website content may be copied, reproduced, distributed or modified without prior written consent from the company.

8. 08

   Trademark

   The name BORG AL ARAB IMPORT & EXPORT COMPANY, the logo and any other trademarks used on the website are owned by the company or used in accordance with the appropriate rights and licenses. The company's name or logo may not be used in a way that suggests a partnership, endorsement or commercial relationship that does not actually exist.

9. 09

   External Links

   The website may contain links to third-party websites or services. These links are provided for informational purposes or to facilitate access to external sources. The company is not responsible for the content, privacy policies or practices of external websites.

10. 10

    Accuracy of Information

    The company strives to provide accurate and up-to-date information, but does not guarantee that all information on the website will always be:

    • Complete
    • Accurate
    • Up to date
    • Free of errors

    You are advised to contact the company to obtain final commercial and technical information before relying on it.

11. 11

    Website Availability

    We strive to keep the website continuously available; however, the company does not guarantee that the website will operate without interruption, delay or errors. The website may be temporarily suspended due to:

    • Maintenance works
    • Updates
    • Technical issues
    • Security reasons
    • Failures beyond the company's control
12. 12

    Limitation of Liability

    To the extent permitted by applicable law, the company is not liable for any direct or indirect losses or damages arising from the use of the website or reliance on the information published on it. The information on the website is not a substitute for technical specifications, contracts, quotations or official documents issued by the company.

13. 13

    Privacy and Data Protection

    The company handles personal data submitted through the website in accordance with its Privacy Policy. For more information, please refer to the site's Privacy Policy.

14. 14

    Amendments to These Terms and Conditions

    The company reserves the right to amend or update these Terms and Conditions from time to time. The updated version will be posted on this page with the last updated date amended. Continued use of the website after the amendments are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

15. 15

    Governing Law

    These Terms and Conditions are governed by the laws and regulations in force in the Arab Republic of Egypt, unless otherwise agreed in writing in accordance with the law.

16. 16

    Contact Us

    If you have any questions or inquiries regarding these Terms and Conditions, you can contact us through:

    CompanyBORG AL ARAB IMPORT & EXPORT COMPANY

    Emailinfo@borgalarab.comPhone+20 (0)3 000 0000

    AddressBorg Al Arab, Alexandria, Egypt

    Websitehttps://www.borgalarab.com